retail consultants

TOPSHOP FLAGSHIP STORE IN SOHO

  • London-based retailer opens their first U.S. flagship store at 478 Broadway near Broome Street in Manhattan
  • “We see this as a launchpad for a business in America” – Sir Philip Green
  • Milking the opening of the store; staging numerous parties/dinners for media, celebrities and socialites during opening week in advance of the debut
  • High-octane ribbon cutting with Kate Moss on opening date (April 2)
  • Kate Moss has been doing an exclusive collection for Topshop since 2006 and launches her spring line in tandem with the opening of the SoHo opening
  • In addition, a Topshop van has been driving around New York handing out goody bags and gift card worth $5 to $500
  • SoHo location mirrors the Oxford Circus flagship in London:
    • Four-level
    • 40,000 sq. ft. space
    • 28,000 sq. ft. for selling
    • 2,000 stock keeping units
    • 30-foot ceilings
    • 15,000 sq. ft. media and event space housed in-store to facilitate the selling; eight person style advisors in women’s and two in men’s
    • Each selling floor is 6,000 to 7,000 sq. ft.
    • DJ booth that plays music on busy shopping days/special events
  • Above all, it’s the product, and not so much the architecture/décor, that does the talking
  • Topshop is a business that’s built on a strategy of selling irreverent, youthful clothing long inspired by the hip music scene 
  • Will not stage markdowns seen everywhere in retailing, but stages only four sales a year
  • Does not price promote, though the store offers students 10% discount
  • Costs have been kept in the $20–$25 million range
  • First overseas store that is owned, not franchised
  • J.C. Williams Group estimates their first year sales will be about $1300 / square feet

 

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