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Global Retail Advisors
Non-traditional Retail
J.C. Williams Group is the foremost retail expert in Canada supporting retailing practices and opportunities in non-traditional retail venues such as healthcare, higher education campuses and tourist attractions.

Innovative retail programs have become a key opportunity to generate new sources of revenue while also improving the user experience in each of these non-traditional retail venues.

Based on our extensive experience in the retail planning and food service worlds, we have developed a proven approach to maximizing the retail, food service revenue and overall customer experience.

We understand the complexities and many challenges each of these environments face.  The following represents just a sample of the many clients we have worked with.  
Click on the links below to learn more.
  • St. Michael’s Hospital, Toronto, ON
  • Trillium Health Centre, Mississauga, ON
  • North York General Hospital, Toronto, ON
  • Brampton Civic Hospital, Brampton, ON
  • Halton Healthcare Services – New Oakville Hospital, Oakville, ON
  • Centre for Addiction and Mental Health (CAMH), Toronto, ON
  • Toronto General Hospital, Toronto, ON
  • Baycrest, Toronto, ON
  • McGill University Health Centre, Montreal, QC
  • Alberta Health Services, Edmonton, AB
  • Algonquin College
  • Brock University
  • Campus Stores Canada
  • Mount Royal University
  • Ryerson University
  • SAIT Polytechnic
  • State University of New York
  • University of Regina
  • University of Western Ontario
  • University of Toronto
  • University of Saskatchewan
  • Wilfrid Laurier University
  • Art Gallery of Ontario
  • Art Gallery of Windsor
  • Caledon Ski Club
  • Calgary Stampede
  • CN Tower
  • Evergreen
  • National Ballet School
  • National Gallery of Canada
  • NHL
  • Royal BC Museum
  • Royal Ontario Museum
  • The Boulevard Club
  • Textile Museum of Canada
  • Toronto International Film Festival (TIFF)
  • Toronto Reference Library
  • Toronto Zoo
  • Upper Canada Village
  • USA National Aquarium (Baltimore, USA)


“J.C. Williams Group provided consulting services with a high level of professionalism. Their insights and recommendations helped us to understand the issues more thoroughly and provide our senior management team with recommendations we feel positions Trillium Health Care for continued growth.”
David Voyce, Executive Director, Volunteers of Trillium Health Centre
Co-Chair THC Retail Strategy Committee

“J.C. Williams Group exceeded our expectations in providing a retail strategy that met the needs of our staff and patients while generating a substantial revenue increase.”
Patrick Thomsen, Manager, Planning and Development
St. Michael's Hospital
Calgary Stampede Campus Stores Canada - e-book paper Canada's National Ballet School
Indiana University Health Royal BC Museum Ryerson University
Saint Joseph Mercy Hospital St. Michael's Hospital The State University of New York
Toronto International Film Festival (TIFF) Toronto Public Library York University Development Corporation

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