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Global Retail Advisors
Campus Retail
Campus retail is an important part of the post-secondary education experience for students and it can be a profitable resource for the institution. Moreover, the traditional campus bookstore experience is in transition as online retail grows and the traditional book is transforming to electronic versions.
Our Services

J.C. Williams Group is regarded as a foremost campus retail and bookstore consultancy.

Based on our extensive experience in the retail planning and food service worlds, we have developed a professional approach to maximizing the retail and food service revenue and student experience for campus retailing.

Our services cover the entire spectrum from assessment and benchmarking to vision, strategy, and planning, to operating success! We offer a complete range of professional services to achieve the optimal retail strategy and operating performance.

Key Features

Our team can support your retail objectives in many ways:
  • The Bookstore
    • Assessment of the current operations and benchmark to best practices
    • Prepare retail inventory plans including expanded product recommendations
    • Process improvement
    • Survey the facility users to determine the needs and wants of the customers to align the retail offering
    • Work with the design team to prepare optimal site plans as well as space plans including store design
    • Forecast revenue potential
  • Other Retail and Food Service
    • Assess revenue models including food service and other outsourced contracts
    • Survey the facility users to determine the needs and wants of the customers to align the retail offering
    • Forecast revenue potential
  • Campus Master Planning
    • Benchmark retail services
    • Survey the facility users to determine the needs and wants of the customers to align the retail offering
    • Prepare retail service recommendations and optimal site planning that aligns with institutional goals and campus expansion plans
    • Work with the design team to prepare optimal site plans
    • Forecast revenue potential

Benefits to You

The Bookstore:
Campus bookstores are in a state of transition. Our team will guide your retail group through the process. We will ensure the retail strategy is aligned with the institutional values, goals and objectives. The retail strategy will be developed specifically for your institution. Process and product alignment will be tailored to the unique needs and wants of your students and staff.    

Campus Master Planning:
As your campus expands and grows, retail placement can play a key role in student experience and revenue generation potential.
An effective retail strategy that aligns with the needs and wants of the students, faculty and staff can benefit the institution in many ways including the following:
  • Retail service is an increasingly important factor deciding on a campus experience
  • Retail revenue can play a role in enhancing the overall campus aesthetics and improve safety perceptions on campus
  • Off-set capital costs of new buildings

Clients

Our campus retail and bookstore projects experience include:
  • Algonquin College
  • Brock University
  • Campus Stores Canada
  • Mount Royal University
  • Ryerson University
  • SAIT Polytechnic
  • State University of New York
  • University of Regina
  • University of Western Ontario
  • University of Toronto
  • Wilfrid Laurier University
  • York University
Clients
Algonquin College Brock University Campus Stores Canada - e-book paper
McMaster University Ryerson University The State University of New York
University of Regina University of Toronto York University Development Corporation






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