retail consultants

Strategy & Concept Development

"Retailing is 80% tactics and 20% strategy - but 100% failure with the wrong strategy!" - John C. Williams

 

We increase client’s competitiveness—dramatically!

Most retail businesses are under-performing. The main reasons? Firstly, they don’t have a clearly thought-out strategy that is understood by everyone in the firm. Without a high-focus strategy, company resources are wasted, the talent and efforts of your employees are misdirected, and the company will flounder.

What We Offer

J.C. Williams Group can help you. We offer a one-of-a-kind approach to assisting retailers that is based on a strategic model developed through years of experience in retail. Because we are a multi-disciplinary consulting firm, we deal with the full effect of any retail strategy. Our consultants will identify mistakes and present a sensible and dynamic range of tactics to deal with merchandise management, services, websites, e-commerce, real estate, business processes, marketing and branding.

Key Features

J.C. Williams Group offers you:
A simple way to choose your key strategic direction
Tested research methodologies to quantify your business potential
A clear description of how tactics and business processes must support your strategy
Competitive and consumer audits to keep you on track

Our Services

Our consultants are hands-on and approachable. We place a lot of value on listening and using what we hear to provide you with what fits your needs, not simply standard recommendations. Our services, therefore, include:
Discussion about the need and impact of a distinct strategy
Research to identify your gaps and hurdles to opportunity
Working sessions to select the optimal strategy
Decisions and standards that will guide your strategy
Marketplace and competitive audits, and pre- and post-testing
A well informed and ambitious program

Benefits to You
Greater achievements with the same resources
Creative yet practical insights, solutions, and plans
A holistic game-plan for greater effectiveness
Superior competitive position and results




Testimonials
“We used J.C. Williams Group’s Four Es Strategy Model to guide us through both our own business plan and to analyze where our clients should be going. It has been a valuable tool and service, which we continue to use.”
                                                                                                    John Lee
                                                                               Canada Post Corporation
 
Black’s Photography was facing enormous competitive pressure when we turned to J.C. Williams Group for assistance. Their thorough research, unique strategic and branding model, and very practical advise has helped us achieve double-digit same-store sales growth. And our new “store of the future” is a phenomenal success.”
                                                                                                  Rod Smith
                                                                                Black Photo Corporation